Skincare FAQs | Climate-Adaptive Botanical Skincare by LILIXIR

1. What is Climate-Adaptive Botanical Skincare?

LILIXIR’s Climate-Adaptive Botanical Skincare helps skin respond to environmental and lifestyle stressors by supporting balance, barrier integrity, and long-term resilience. It is exposome-aware and skin-state responsive — designed for how skin actually lives today. LILIXIR

2. How does LILIXIR differ from conventional skincare brands?

Unlike traditional formulas focused on isolated concerns, our approach uses botanical formulation science to help skin adapt to real-world conditions like climate shifts, pollution, and digital exposure. LILIXIR

3. Are LILIXIR products suitable for all skin types and tones?

Yes. Our formulations are inclusive and skin-state responsive, designed to support diverse skin conditions across all skin types, tones, and genders without irritation. LILIXIR

4. What makes LILIXIR serums effective?

Our serums use carefully selected botanical oils and extracts that deliver adaptability and resilience. They support lipid balance and hydration through changing climate and lifestyle stressors — not short-term correction. LILIXIR

5. How are LILIXIR products formulated?

All products are formulated with 100% plant-based and certified organic ingredients. They are vegan, cruelty-free, and produced with sustainability and ethical sourcing in mind. LILIXIR

6. Can I use LILIXIR products with other skincare in my routine?

Yes. Serums layer well under moisturizers and sunscreens, and can be incorporated into routines that address specific concerns while maintaining overall adaptation support. LILIXIR

7. Are LILIXIR products cruelty-free and vegan?

Yes. All LILIXIR products are vegan and certified cruelty-free by a third-party program, meaning no testing on animals at any stage in our supply chain. LILIXIR

8. Where are LILIXIR products made?

Our skincare is proudly developed and crafted in Montreal, Quebec — a place that shaped our philosophy of adaptation through climate extremes. LILIXIR

9. Can I use your products if I have sensitive skin?

Yes. Our formulas are designed to be gentle, with plant-based botanicals that help support barrier resilience without harsh actives, making them suitable even for reactive or sensitive skin. LILIXIR

10. How and when should I use my LILIXIR serums?

Apply 2–3 drops to clean skin, pressing gently over face and neck. In the morning, follow with your climate-adaptive moisturizer and sunscreen; in the evening, layer under your night care. LILIXIR

11. What makes the day and night serums different?

Both use plant-based, organic oils, but they differ in botanical blends and sensory profiles to support adaptation through daily exposure versus overnight recovery. LILIXIR

12. Do you offer international shipping and how does it work?

Yes — we ship internationally. Available destinations appear at checkout, and you will receive tracking via email once your order dispatches. LILIXIR

13. How can I track or cancel my order?

After ordering, you’ll receive shipment tracking by email. Orders can only be canceled before shipping — please contact us promptly if you need assistance. LILIXIR